Privacy Policy

1. Information Collection

We collect information you voluntarily provide, including your name, email address, phone number, date of birth, service preferences, property details, and project information. Limited technical information may also be collected automatically when you browse.

2. Data Usage

Your information is used to respond to inquiries, schedule consultations, provide requested services, prepare estimates, communicate important updates, send opted-in newsletters, improve website functionality, and better understand customer needs and service preferences.

3. Cookies

Our website may use essential cookies to support functionality and optional analytics cookies to understand visitor activity. Cookies may remember preferences, improve performance, and provide useful insights. You can manage or disable cookies through your browser settings.

4. Security Measures

We use reasonable administrative, technical, and organizational safeguards to protect personal information. These measures may include encrypted transmission, restricted access, secure storage, monitoring, and periodic security reviews designed to reduce unauthorized access, misuse, or disclosure.

5. Third-Party Services

Limited information may be shared with trusted providers supporting hosting, analytics, communications, scheduling, payment processing, or website operations. These providers are expected to process information only as necessary for their assigned functions and maintain appropriate safeguards.

6. Data Retention

Personal information is retained only for as long as reasonably necessary to provide services, maintain business records, resolve disputes, comply with legal requirements, and support legitimate operational purposes. Information may subsequently be deleted, anonymized, or securely disposed.

7. Marketing Communications

Where permitted and with appropriate consent, we may send newsletters, promotional information, service updates, or educational content. You may unsubscribe from marketing communications at any time, although essential service-related or administrative messages may still be provided.

8. User Rights

Depending on applicable law, you may request access to, correction of, deletion of, or restrictions on certain uses of your personal information. You may also withdraw consent where processing is based on consent or applicable privacy rights.

9. Information Accuracy

You are responsible for providing accurate and current information when completing forms, requesting consultations, or engaging services. If submitted information becomes inaccurate or changes, you may request reasonable corrections to help maintain reliable records.

10. Payment Information

Where payments are processed online, transactions may be handled through third-party payment providers. These providers may collect and process payment information under their own privacy policies and security practices. Complete payment card details are not intentionally retained.

11. Third-Party Links

Our website may contain links to external websites, applications, or services. These third-party platforms operate independently and may follow different privacy practices. We are not responsible for their content, security measures, information collection, or privacy policies.

12. Children's Privacy

Our website and services are not intentionally designed to collect personal information directly from children without appropriate authorization. If we become aware of information collected improperly from a child, reasonable steps may be taken to remove it.

13. Legal Disclosures

Personal information may be disclosed when reasonably necessary to comply with applicable laws, regulations, legal processes, court orders, or government requests. Information may also be disclosed when necessary to protect safety, property, rights, or security.

14. Fraud Prevention

Information may be used to identify, investigate, and prevent fraudulent activity, unauthorized access, misuse, security incidents, or behavior that could negatively affect users, service providers, website operations, or the security of our systems.

15. Data Transfers

Personal information may be processed or stored through service providers operating in different regions. Where required by applicable law, reasonable safeguards will be implemented to support lawful processing, international transfers, and appropriate protection of personal information.

16. Policy Updates

This Privacy Policy may be updated periodically to reflect changes in services, technologies, business practices, or legal requirements. Revised information will be published on the website, and users are encouraged to review the policy periodically.

17. Privacy Requests

If you have questions about our privacy practices or wish to exercise an applicable privacy right, you may submit a request through the communication or inquiry options made available on the website for this purpose.

18. Consent

By voluntarily submitting information through our website or requesting services that require personal information, you acknowledge that your information may be collected and processed for the purposes described in this Privacy Policy, subject to applicable law.